Big changes for anyone who needs to service their car or repair electronics and other valuables in South Africa
- The Competition Commission has published new guidelines to extend the 'right to repair' beyond cars and other vehicles, aiming to allow consumers to repair their items more easily.
- The guidelines target repairs that occur outside of implied or express warranty protections, including cases where a warranty has expired or the damage is not covered, requiring consumers to pay out of pocket.
- The guidelines aim to promote fair pricing, price transparency, and protect consumers from unfair penalties, with OEMs prohibited from setting minimum retail prices for spare parts, diagnostic tools, software, or actual repair services.
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