Gautrain e-hailing will fall flat on its face — Bobby Ramagwede

• The Gautrain's planned expansion into e-hailing, the 'Gau Express', will likely fail due to a lack of experience in a competitive market.
• The Gautrain has struggled to revive its rider base since the COVID-19 pandemic, with customer numbers declining from nearly 2 million in 2016/17 to 800,000 per year in 2024.
• The Gautrain's e-hailing plan has been met with skepticism, with the CEO of the Automobile Association of South Africa stating that it is a sign of the train's struggle to find revenue diversification.