Plan to end ‘system is offline’ at Home Affairs

• The Department of Home Affairs has launched a tender to appoint a service provider to maintain, support, and optimise its data centres and server rooms.
• The tender aims to support the DHA Modernisation Programme, which includes live capture, smart ID functionality, and biometric systems, with a contract period of three years and an optional two-year extension.
• The appointment of a service provider is crucial for Home Affairs to maintain high availability and operational continuity of critical ICT systems, enabling uninterrupted citizen services and internal business operations.