South African households are being charged tens of thousands of rands for water and electricity they never used

South African households are facing crippling financial burdens as they're being charged tens of thousands of rands for water and electricity they never used, with some households owing up to R100,000 extra per month due to inefficiencies in business usage. The staggering municipal consumer debt of R467.2 billion, with households accounting for nearly three-quarters of the total, has led to a complex system where disputed charges can quickly add up, leaving many struggling to pay.