FNB under fire over “available” account balances

FNB is facing backlash over discrepancies in account balances, with customers finding their accounts overdrawn after spending less than the bank claimed was available. This issue was highlighted in a series of social media videos, showcasing transactions that were settled but not reflected in the bank's records, with customers describing them as "#Rev Item Paid No Funds". The discrepancy may be due to a misunderstanding of how point-of-sale authorisations are settled, potentially stemming from flawed card scheme rules.