Warning for South African businesses using ChatGPT, Gemini, and Claude

South African businesses using AI tools such as ChatGPT, Gemini, and Claude are at risk of violating the Protection of Personal Information Act (POPIA) if employee or applicant information is uploaded to these systems without proper safeguards. This poses significant concerns, as the Act requires lawful and secure processing of personal data, particularly when AI is used to make decisions about employees or job applicants. Businesses must ensure that their AI systems meet POPIA's strict criteria, providing applicants with the right to challenge decisions and engage with human decision-makers.